Thank you for visiting our website and your interest in our work. Protecting your data is important to us. Thus compliance with the legal data protection regulations is absolutely vital to us.

Information about collection of personal data

In the following we are informing you about of collecting personal data of you when using our website. Personal data are data which are relatable to you, e. g. name, address, e-mail address, user behaviour.
The responsible party on the legal basis of the Art. 4 Abs. 7 EU-Datenschutz-Grundverordnung (DS-GVO) is
JU-KNOW GmbH, Am Büchsenackerhang 70-1, 69118 Heidelberg, E-Mail: (please see imprint).


When contacting us either via e-mail or using our contact form, your personal data (i.e. e-mail address, possibly your name, phone number) will be transmitted and stored by us to be able to reply to your request. We will delete the data when we don’t need them anymore or we restrict use of the data in case we need to keep them for legal reasons.
In case we make us of third parties to be able to offer certain services, we shall inform you specifically about each procedure (especially about the length of storage).

Your rights

Regarding your personal data you have the following rights against us:
– Right to information,
– Right to correction or removal,
– Right to restricted processing,
– Right to objection against processing,
– Right to data transferability.

In addition, you have the right to raise a complaint with data protection regulators about the processing of your personal data.

Your personal data when visiting our website

If you only visit the website, i.e. you don’t register with us or transmit personal information, we only gather those personal data which are transmitted by your browser to our server. By viewing our website, we gather necessary technical data in order to be able to display our website and to guarantee stability and security (legal basis Art. 6 Abs. 1 S. 1 lit. f DS-GVO):
– IP-address
– date and time of your contact
– difference in time zones: your time – Greenwich Mean Time (GMT)
– contents of your request (concrete page)
– access status / HTTP status code
– amount of data transmitted
– website from where we received the request
– browser
– operation system und surface
– language and version of browser software.

In addition to the data mentioned above cookies will be stored on your computer. Cookies are small text files which will be stored on the hard disk of your computer by your browser. These cookies transmit certain information. Cookies cannot start software and will not transmit viruses on your computer. They are only used to make websites more user friendly and more effective.

Use of Cookies

This website uses these types of cookies:
–   transient cookies (see a)
–   persistent cookies (see b).

a) Transient cookies are deleted automatically when shutting down the browser. These ‘session cookies’ store information from your browser which allow allocation of joint sessions. Thus your computer can be recognized when you return to our website. The session cookies are being deleted when logging out or shutting down the browser.
b) Persistent cookies are being deleted after a pre-defined amount of time which can be different from cookie to cookie. You can delete all cookies in your browser yourself.

You can configurate your browser according to your preference. You can e.g. accept or deny third party or all cookies. It might be that the website is not working properly in this case.